Here at Tshirtspot.com. we make ordering simple; our customers are not just numbers or on-line login email customers.
Once you decide to order from Tshirtspot.com, we interface with you by email and phone - all the way from start to finish. Our customers initiate their orders from the web-site along with payment, or they call us directly with that information. Artwork can be customer provided (see Artwork Info) or general information can be given to us for our graphics team to develop.
Nothing is printed until all information, i.e. invoices, artwork, is verified and approved. All payments made to us are verified by a person. Privacy and Credit Card Fraud is one of our biggest concerns; we do take extra steps and time to ask questions that only the credit card owner will know and possess. If any information does not match, credit cards are not processed. This protects the card holder and Tshirtspot.com; it also goes a long way in helping us to hold our low pricing.
Tshirtspot.com does not accept credit cards from issuing banks outside the United States. We do not ship to non-US addresses unless certain criteria are met. We do support our military and do ship to APO or FPO addresses which belong to military units. Orders sent to APO or FPO are shipped via USPS and the customer is responsible for those shipping costs.
If Tshirtspot.com receives a credit card for payment and the provided information does not match the issuing banks info, it is turned over to the issuing banks fraud division.
Large orders that exceed $5,000 +, may require payment in the form of a wire transfer or certified check. On occasion, this may be required of other types of orders as well. Money orders and cashiers' checks are also accepted.
